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Terms and Conditions

Last Updated: March 1, 2026

Effective Date: March 1, 2026
Table of Contents
1 Introduction 2 Eligibility 3 Account Registration 4 Betting Rules 5 Deposits & Withdrawals 6 Bonuses & Promotions 7 Responsible Gambling 8 Privacy & Data 9 Limitation of Liability 10 Dispute Resolution 11 Account Suspension 12 Changes to Terms
1

Introduction

Welcome to eazybet ("we," "our," or "us"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you and eazybet Gaming Limited, a company registered in Kenya, regarding your use of our online betting platform, including all associated services, features, content, and applications (collectively, the "Services").

By accessing, registering for, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

Important: These Terms constitute a binding legal agreement. Please read them carefully. Your continued use of eazybet constitutes acceptance of these Terms and any amendments thereto.
2

Eligibility

To use our Services, you must meet the following eligibility requirements:

  1. Age Requirement: You must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher). We reserve the right to request proof of age and suspend accounts until satisfactory documentation is provided.
  2. Legal Capacity: You must have the legal capacity to enter into binding contracts and not be barred from receiving services under the laws of Kenya or any other applicable jurisdiction.
  3. Jurisdiction: You must be physically located in Kenya or another jurisdiction where online betting is legal. It is your responsibility to ensure that your use of our Services complies with local laws.
  4. Exclusions: Employees of eazybet, their immediate family members, and employees of any affiliated companies are prohibited from using our Services.
  5. Self-Exclusion: If you have self-excluded from gambling or been excluded by any regulatory body, you are not eligible to use our Services.
Prohibition: Underage gambling is a criminal offense. We employ strict age verification procedures and report suspected underage gambling to relevant authorities.
3

Account Registration

Account Creation

To access our Services, you must register for an account. During registration, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access or security breach
  • Accept sole responsibility for all activities under your account
Verification Requirements

We are required by law to verify your identity. You must provide:

  • Valid government-issued ID (National ID, Passport, or Driver's License)
  • Proof of address (utility bill or bank statement not older than 3 months)
  • Additional documentation as requested for large transactions

Failure to provide verification documents within 30 days of request may result in account suspension and forfeiture of funds.

Account Restrictions

You may only maintain one account with eazybet. Multiple accounts will be detected and subject to immediate closure with confiscation of all bonuses and winnings.

4

Betting Rules

General Rules
  1. All bets are final once confirmed. No cancellations are permitted.
  2. Minimum bet amount is KSH 10 unless otherwise specified.
  3. Maximum bet limits vary by market and are displayed on the betting slip.
  4. We reserve the right to refuse, restrict, cancel, or limit any bet without explanation.
  5. Odds are subject to change until bet confirmation.
  6. In the event of obvious errors (palpable errors), bets may be voided at our discretion.
Result Settlement
  • Results are settled based on official sources immediately after event conclusion.
  • If an event is postponed or cancelled, single bets are void and stakes refunded. Multiple bets have that selection removed with odds recalculated.
  • We reserve the right to reverse settlements if results are subsequently overturned or amended by governing bodies.
Prohibited Activities

The following are strictly prohibited and will result in account termination and confiscation of funds:

  • Arbitrage betting or use of betting syndicates
  • Use of automated betting software or bots
  • Collusion with other users
  • Fraudulent activity or chargebacks
  • Money laundering or terrorist financing
  • Exploitation of technical vulnerabilities
5

Deposits & Withdrawals

Deposits
  • Minimum deposit: KSH 10
  • Maximum deposit: KSH 1,000,000 per transaction (subject to daily limits)
  • Accepted methods: M-Pesa, bank transfer, and other mobile money services
  • Deposits must be made from accounts registered in your name
  • Third-party deposits are prohibited and will be returned minus fees
Withdrawals
  • Minimum withdrawal: KSH 100
  • Maximum withdrawal: KSH 500,000 per day (VIP tiers may have higher limits)
  • Withdrawals must be made to the same method used for deposit where possible
  • Processing time: M-Pesa (1 hour during business hours), Bank transfer (24-48 hours)
  • We reserve the right to request additional verification before processing large withdrawals
Anti-Money Laundering

To comply with AML regulations:

  • You must wager your deposit amount at least once before withdrawal
  • We monitor transactions for suspicious activity
  • Large or unusual transactions may be reported to regulatory authorities
  • We reserve the right to freeze accounts pending investigation
Important: Withdrawal requests may be pending for up to 48 hours for security review. During this time, you may cancel the request.
6

Bonuses & Promotions

General Bonus Terms
  • All bonuses are discretionary and may be withdrawn at any time
  • Bonuses are non-transferable and cannot be exchanged for cash unless wagering requirements are met
  • Only one bonus can be active per account at any time
  • We reserve the right to exclude players from promotions at our discretion
Wagering Requirements

Unless otherwise stated, bonuses carry the following requirements:

  • Deposit bonuses: 10x wagering of bonus amount on odds 1.50 or higher
  • Free bets: Winnings only (stake not returned), 1x wagering
  • Cashback: No wagering required, credited as withdrawable cash
  • Wagering must be completed within 30 days or bonus and winnings are forfeited
Bonus Abuse

The following constitute bonus abuse and will result in confiscation of bonuses and winnings:

  • Creating multiple accounts to claim bonuses
  • Low-risk betting to clear wagering requirements (e.g., betting on both outcomes)
  • Colluding with other players
  • Delaying game rounds or using strategies to manipulate bonus outcomes
7

Responsible Gambling

eazybet is committed to promoting responsible gambling. We provide the following tools to help you stay in control:

Self-Help Tools
  • Deposit Limits: Set daily, weekly, or monthly deposit caps
  • Loss Limits: Set maximum loss thresholds
  • Session Time Limits: Set reminders or automatic logout after specified periods
  • Self-Exclusion: Temporarily or permanently block access to your account
  • Cool-off Period: Take a break from 24 hours to 6 weeks
Problem Gambling

If you feel your gambling is becoming problematic, we encourage you to:

  • Contact our support team for assistance with self-exclusion
  • Seek professional help from organizations such as:
    • Gambling Addiction Helpline Kenya: 1196 (toll-free)
    • BeGambleAware: www.begambleaware.org
    • GamCare: www.gamcare.org.uk
Self-Exclusion: If you self-exclude, we will block your account and remove you from all marketing communications. You will not be able to create new accounts during the exclusion period.
8

Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to:

  • Collection of personal data as described in our Privacy Policy
  • Use of cookies and similar technologies
  • Processing of your data in Kenya and other jurisdictions where we operate
  • Sharing of data with regulatory authorities as required by law
  • Verification checks with third-party identity verification services
Data Security

We implement industry-standard security measures including:

  • 256-bit SSL encryption for all data transmission
  • Secure storage of passwords using bcrypt hashing
  • Regular security audits and penetration testing
  • Strict access controls for employee data access
9

Limitation of Liability

To the maximum extent permitted by law:

  • eazybet shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim shall not exceed the amount of your last deposit or KSH 100,000, whichever is lower
  • We are not responsible for losses due to:
    • Technical failures, errors, or delays
    • Force majeure events (natural disasters, wars, government actions)
    • Unauthorized access to your account due to your failure to maintain security
    • Errors in odds or results display
Disclaimer: Betting involves risk. You acknowledge that you may lose money and that eazybet provides no guarantees of winning or profit.
10

Dispute Resolution

Internal Resolution

In the event of a dispute:

  1. Contact our customer support team via the Help Center within 14 days of the incident
  2. Provide all relevant details, including bet IDs, timestamps, and screenshots
  3. Allow up to 14 days for investigation and response
  4. Our decision is final regarding betting disputes, subject to regulatory oversight
External Arbitration

If you are unsatisfied with our resolution, you may escalate to:

  • Betting Control and Licensing Board (BCLB) - Kenya's gambling regulator
  • Alternative Dispute Resolution (ADR) services as approved by BCLB

Legal proceedings must be brought in the courts of Kenya.

11

Account Suspension & Closure

We reserve the right to suspend or terminate your account immediately, without notice, for:

  • Violation of these Terms
  • Suspected fraudulent or illegal activity
  • Chargebacks or payment disputes
  • Extended period of inactivity (12+ months)
  • Self-exclusion request
  • Regulatory requirements
Funds on Closure
  • If terminated for cause: All bonuses and winnings may be forfeited. Deposits may be returned minus fees after investigation.
  • If terminated without cause: All withdrawable funds will be returned to you within 30 days.
  • Dormant accounts (no activity for 12 months) may be subject to monthly maintenance fees.
12

Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting on our website. Material changes will be notified via:

  • Email to your registered address
  • Notice on our homepage
  • In-app notification

Your continued use of the Services after changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using our Services immediately.

Terms and Conditions
Create an account or log in to accept these terms and start betting on eazybet.

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